Friday 9 August 2019

FAQ Scan & Earn Biz Card

1. Why only professionals?
SharkID converts physical biz cared into digital biz card. Since professionals exchange biz card when they meet each other, this offer is only for Professionals.

2. Who is Professional to us?
- Someone who has a printed biz card
- Someone who has a biz email id
If you do not have your own biz card or biz email ID, you cannot participate in this offer.

3. Why scan my own card? 
- This will help is verify that you are a professional
- Plus this will also help you learn how to scan biz card

4. Whom to refer?
- Invite only those contacts whose card you have scanned. After you have scanned the card, call them & explain about SharkID app. Tell them you will be inviting them to install app using Whatsapp or any other messaging tool.

- If you wish to invite contacts, whose biz card you have not scanned, kindly join Refer & Earn offer.

5. How to refer or how to invite?
Invite only those contacts who are not on SharkID. To learn how to invite click here.

6. My friend didn't install the app using my referral link? Or using someone else link.
Well, the person who referred got paid, so we can't pay you. Next time first call your friend using SharkID app and explain them as to why they should install SharkID. After the call, invite the friend using WhatsApp.

7. My friends installed the app but I didn't get Rs. 51
1. Check if you scanned your friend biz card. If Yes,
2. Did your friend installed SharkID using your invite link? If Yes
3. Did your friend scan his biz card & his profile is incomplete? If Yes
4. Did your friend claim Rs. 51. If yes,
Then you will get Rs. 51.

8. How to redeem?
Go to Offer > Status > Redeem
If you do not see the redeem button, it means you have not referred anyone, your friends have not referred anyone or your payment has lapsed. Open app daily, use it & tell your friend about SharkID benefits before you invite them.

9. Lapsed redeem?
Once you or your friends have referred someone, you have to redeem money within 24 hours. So use SharkID to make calls daily. Check notification & offer Status daily.

10. I don't have PayTM account? My PayTM account is not verified.
Well since we have only one payment wallet integrated with SharkID, we cannot pay you by any other means. Kindly install PayTM app.

11. Why profile should be 100% complete?
When someone calls you, you can see his name & profile picture. If you become friends with the caller on SharkID, the caller can see your email, address, social handles, hashtag, emergency etc. If your profile is complete, your friend will have all your social coordinates and hence completing your profile is necessary. If your profile is incomplete, you cannot redeem money.

12. How to verify email ID & phone number specified in the biz card.
Before you scan your own biz card, add the mobile number & biz email id printed in your own biz card.
- To verify the mobile number, add OTP. 
- After you have added email id, we will send you an email to verify it. Check your spam folder in your inbox , if you don't see our email in the inbox. You will get email from support@sharkid.in

For support: Whatsapp/Call us at 6352016766

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