Monday 10 June 2019

Business Card Scanning FAQ

You can now Scan Biz Card with SharkID, here is all you need to know about it.

1. Now digitize customers or visitors biz cards in 2 easy steps: 
a. Take Picture of Biz Cards
b. View Contact  in Phonebook or Download Excel / VCF File

2. Before you proceed, decide who you want to scan cards for?
a. Yourself. All cards you scan will get saved in your SharkID phonebook.
b. Scanning on behalf of Senior Professionals > Take user email id e.g. ramesh@SharkID.in
c. Scanning on behalf of Company >  Take company email id e.g. sales@SharkID.in

3. How to scan biz cards for Yourself?
Open SharkID App >  Menu > Scan Biz Cards
All cards you scan, will get added to your contact. If you wish to see only scanned cards go to SharkID > Contacts > Filter > Scanned cards

4. How to scan biz cards for Others?
If you are scanning biz cards for others do the following;
a. Open SharkID > Menu > Setting > Click "Scan others biz card"

b. Ask user, if they want contacts in Email 
If Yes. Ask for their email ID.
Ask user to visit www.SharkID.in & create an account to download the file.

b. Ask user, if they want contacts to be saved in their phonebook
If Yes. Ask for their referral code.

Please ensure that the user has created an account before you start scanning cards. Use the same email id.

5. How data is digitized?
a. After you take pictures of visiting cards, Shark ID intelligent AI digitizes data.
b This is then verified by humans & approved.
Once cards are approved, it gets reflected in your account. With time accuracy of our software will increase, so we expect patience from our patrons.

6. Important Points to be kept in mind when scanning/taking pictures
- Capture pictures in landscape mode /Horizontally
- Capture in full light
- Avoid lamp or reflection
- The image should fit within the rectangle frames
- Ensure the card is properly focused & text is readable

7. What happens after you take pictures?
a. We will convert a high-resolution image that your camera takes into smaller size image to make upload faster & reduce your bandwidth usage.
b. Image is converted into text using Optical Character Recognition (OCR) software
c. On Server, OCR text is processed by our AI and biz cards is created

8. How many cards I have scanned?
- Take one picture /card
- If you take 2 or more pictures, the card will get merged on server

9. When Cards get uploaded?
After you have taken pictures, the uploading will start. If you have more than 25 Cards, after taking pictures of 25 cards, close the window such that uploading can start in the background.  You can continue taking pictures of the next 25 cards.

10. What to do in case of 2 Sided business cards i.e. Front & Back Side of 
We only support 1 sided card scanning.  In the case of cards where information is available on 2 sides, take the picture of a side which has name & number.

11. What happens when the same card is Scanned by more than 1 people?
Our AI engine is smart enough to detect the same card and clubs them both.

12. What happens when the card is not properly scanned?
- If Name & mobile number is missing, the card is not created
- If the card is partly scanned, it will get deleted

After you have taken the picture of biz cards, close the screen. After you close scanning screen, the picture will get uploaded on the SharkID, where SharkID AI will digitize it and the user on whose behalf biz card was scanned will get cards back

13. Two formats we support?
a. Excel/CSV format to export data to ERP, CRM, Website, etc.
b. VCF format to export data to Gmail, Phonebook, etc.

15. How to download file?
SharkID will send you an invitation mail to create an account on the email ID you had provided to a person who was scanning it.

16. Who should you trust for scanning cards?
a. You can scan it yourself.
b. If you are busy, you can ask one of your office assistants to scan on your behalf.
c. If you do not have anyone to scan, you can use one of our approved partners.

17. How much do we charge for scanning?
We charge Rs. 1/Card.  Our service includes;
- Scanning fee
- Digitization fee
- 1 Year update
- Back up

18. Do not save biz cards on your phone?
When you take picture of biz cards, they are temporarily saved in your phonebook till it is not successfully uploaded. Cards are not saved in the phonebook. Do not, in any case, open camera & take pictures of biz cards. You will be blacklisted if you do the same. Remember, cards are company/user property & not yours or ours.

19. What happens after Scanning?
Step 1: Once cards are scanned > they are digitized using OCR technology in the phone.
Step 2: Both Image & OCR text is then uploaded on the servers.
Step 3: Card are manually checked, edited & published.
Step 4: User can download data in excel sheet


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